The Messy Business Of Reinventing Happiness | Fast Company | Business + Innovation

See? But the Intel processors in Mac laptops have been so powerful for so long that Im not sure it matters for most users. I fancy myself a bit of a power user, what with my Photoshop and my Logic Pro, and you know what?
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Changing Skyline: Waiting for a design to LOVE

As this dynamic played out, the company turned to outside software consultancies, all feasting on Disney’s resources for the project, which one partner describes as a “cash cow.” (According to a knowledgeable source, Accenture billed over $100 million for its role in developing MyMagic+.) Says a leader of one of these project consultancies, “We were basically chartered as a shadow organization [to the IT group], like a backup plan in case shit hits the fan.” The backroom dealing and finger pointing and glory hogging slowed the ambitious project. “Almost half the work was to support a political situation,” says one executive at an NGE partner company. “At the beginning, we could move really rapidly, but when it got public within Disney, it changed the way we worked. It became more about fighting to survive another day.” The February 2012 target came and went. Be Our Guest More than 28,000 hotel doors needed their locks replaced in order to connect wirelessly with the MagicBand, even as some 80% of the rooms at Disneys resorts, on average, were occupied. Two dozen workers spent eight months upgrading 120 doors per day. The company rolled out 6,000 mobile devices to support MyMagic+ in the parks.
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One of the great feats of the current design is that it established what is probably Philadelphia’s most iconic vista: the view from Robert Indiana’s LOVE sculpture to the Art Museum, with the park’s shooting fountain acting as a vertical counterpoint to City Hall tower. Though Hargreaves’ sloping plane ensures the view will remain, the diagonal walking connection has been de-emphasized. Two of the diagrams – “Square 1? and Square 2” – have no angled path across the park. In a city defined by its rigid grid, that diagonal is too important to be demoted to a mere visual connection. The lack of a path also denies the fact that LOVE Park is a major cut-through for people shuttling between government buildings.